![]() If you have an AOL email account our response may be getting blocked by your ISP. You can try checking your spam, trash or promotions folder for our response. What gives?Ī: We respond to all emails within 24 hours with very few exceptions. Q: I have emailed you several times but have not received a response from you. If you are really desperate for a part you cannot find give us a call 84 and ask about it. 99% of the parts we stock are available on our website. Our site’s search engine is located towards the upper right hand corner of each page. What should I do?Ī: Searching for parts on our website using the original manufacturers part number is the most effective way to find out whether or not we have the part available. Q: I need items I cannot find on your site. What happened?Ī: Items SHOULD stay in your cart if you are using the same browser and device. ![]() I did not get back to my computer until the next day. Q: I was in the middle of placing big order and the doorbell rang. Please call us at 84 or email for all login issues. HELP!!!Ī: You’ve just about come to the end of your rope, sorry. Q: I’ve done all the things above and am STILL unable to log in. ![]() Not there? Some internet service providers decide to completely block the emails from. What is happening?Ī: Check your spam or trash folder. Q: I clicked on the “Forgot Password” link but I never received a temporary password. We can look up your profile based on your last name and find your email address. What should I do?Ī: You will need to call for assistance if you can’t remember your email address. Q: I can’t remember the email address I used to register with on your site. You will be emailed a link that will reset your password and allow you to enter a new one. What should I do?Ī: When attempting to log in, click on the link “Forgot Password?” Enter the email address associated with your account and a temporary password will be sent to the email address you entered. What happens if something is missing from my order? What is the warranty period for your products? I live in the local Chicago area and would like to pick up some parts. I have emailed you several times but have not received a response from you. I was in the middle of placing big order and the doorbell rang. I've done all the things above and am STILL unable to log in. I clicked on the "Forgot Password" link but I never received a temporary password. I can't remember the email address I used to register with on your site.
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